Refund Policy
Last updated: December 5, 2025
Because our product consists of instant-access digital content, we have specific policies regarding refunds. Please read this policy carefully before making a purchase.
Important Notice
All sales of digital products are final. By purchasing access to our dating ideas, tips, strategies, and other informational content, you acknowledge and agree to the terms outlined below.
Due to the nature of digital products, we do NOT offer refunds once the product has been delivered and access has been granted.
By purchasing, you acknowledge and agree that:
- All sales are final
- No refunds, cancellations, or exchanges will be provided after payment
- Digital products are considered consumed once access is granted
- You are responsible for ensuring compatibility with your device/browser
- You have read and understood the product description before purchase
We do not offer refunds for digital products because:
- Digital content is delivered instantly upon purchase
- Access to content cannot be "returned" like physical goods
- The content can be viewed/consumed immediately after purchase
- We cannot verify if content has been accessed, copied, or used
This policy is standard practice for digital products and information-based services.
We may consider a refund only in the following rare circumstances:
A. Duplicate Transaction
You were charged twice for the same purchase due to a payment processing error. We will refund the duplicate charge.
B. Technical Issues
Technical issues on our end prevented you from accessing the content, and we were unable to resolve the issue within 48 hours despite our best efforts.
C. Content Not as Described
The content delivered is substantially different from what was described on the sales page (subject to our verification).
If you believe you qualify for a refund under the exceptions above, please:
- Email us at support@datingideasdb.com
- Include your transaction ID and purchase email
- Describe the issue in detail
- Include screenshots if applicable
We will review your request within 3-5 business days and respond with our decision.
Unauthorized disputes or chargebacks will be treated as fraud.
If you file a chargeback with your bank or payment provider without first contacting us:
- Your account will be immediately suspended
- We will contest the chargeback with evidence of purchase and delivery
- You may be banned from future purchases
- We reserve the right to pursue legal action for fraudulent chargebacks
Please contact us first if you have any issues – we're here to help!
If you have an active subscription:
- You may cancel your subscription at any time from your account settings
- Cancellation will take effect at the end of your current billing period
- You will retain access until the end of your paid period
- No partial refunds are provided for unused time in a billing period
- Cancelled subscriptions will not be automatically renewed
If a refund is approved:
- Refunds will be processed to the original payment method
- Processing time: 5-10 business days depending on your bank
- You will receive email confirmation when the refund is processed
- Your access to the content will be revoked upon refund
For refund requests or payment-related questions, please contact us:
Email: support@datingideasdb.com
Please include your transaction ID and registered email address in all communications.